User Settings

Add and remove users, and manage their access level

Your account features multi-user access.  Add as many users as you like and change their access levels. You can find this here: Settings > User Settings

Add a user

Adding a user by simply entering their email address on the left side and click Send invitation.

The user will be added to the user list on the right-hand side. By default Read-only access is applied.

Then, an email with a confirmation link will be sent to that email address. Once the user has finished the setup process by providing their name and phone number access will be granted to your account.

Change the access level

You can change the user type with the drop-down which is located right next to the corresponding name.

Choose between Admin, User, and Read-only.


This user has full access to the account.

They can add, edit and remove the following:

  • users
  • settings
  • channels
  • room types
  • filters
  • Smart Views
  • events


The regular User has access to all available modules but the settings.

The User is able to create, edit and delete Smart Views, Clusters, Thresholds, and Events as well as to initiate a data update in all views.


A Read-only user has very limited access to the available modules only being able to view the data. No data updates or creating, editing, and deleting allowed.

Remove a user

Click on the bin icon right next to the corresponding name and confirm the action.


Do you have any questions or need help?

Contact our support team, and we will be happy to help you.